I enjoyed hearing journalists and PR professionals speak here in the San Francisco Bay Area recently, from the San Francisco Press Club interview with the NY Times SF bureau chief to the Public Relations Society of America Silicon Valley Media Predicts panel featuring Barron’s, Business Insider, CNET, and CBS News Bay Area. 

Changes brought about by artificial intelligence overshadowed both of those conversations. These were all locals albeit with global perspectives. 

I wanted to know what folks beyond Northern California thought about 2024 so I did some digging. Here is insight from Latin America, Malaysia, and Nigeria’s PR leaders:

1. AI continues to shape industries including PR agency billing. – Andy See Teong Leng, President of PRGN and former president of PRCA of Malaysia:

“Looking ahead to 2024, Andy (See) predicts that AI will continue to shape the industry, and he emphasizes the importance of humanizing communications in the face of technological advancements. He highlights the growing significance of sustainability and ESG (environmental, social, and corporate governance) communications, urging PR and communications professionals to advise their clients on genuine and authentic approaches to social responsibility.”  Link to more input from and a podcast with Mr. See here

In his podcast segment with Abbie Fink and Adrian McIntyre, he said that GenAI may impact how agencies charge clients. Why? Because AI has sped up work. 

2. Authenticity rules communications. – Olanrewaju Alaka, executive, Laerryblue Media, Nigeria

“In a world saturated with information, authenticity emerges as the linchpin of effective communication. I foresee a PR landscape where brands will strive to be more genuine, embracing transparency as a cornerstone of their narratives. The human touch, I believe, will be the catalyst for building lasting connections with audiences.” For more details from Mr. Alaka, visit this link. His further comments discuss the importance of visual storytelling and PR campaigns with a higher purpose. 

3. DEI-related actions reinforce stakeholder trust. -Institute for Public Relations, Latin American Communication Monitor (LACM)

The LACM analyzed trends in Latin America’s PR field and what professionals predict for 2024. A survey of 1,134 communications professionals from 20 countries was conducted from May to June 2022. There were multiple key findings. One is that “actions on diversity, equity, and inclusion (DEI) reinforced stakeholder trust.”

The survey went on to reveal that “empathetic leadership increased engagement, improved mental health, and reduced turnover.” For more information from the LACM look here.

In addition to attending the local PR dinners, panels, and fun networking mixers be sure to take the pulse of what international leaders are saying to have a fuller understanding of our diverse and spread-out world. Because one of the major 2024 PR trends is the human touch, continue to attend events in person in 2024 to deepen relationships and forge new ones.

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Michelle McIntyre is a PR Consultant and IBM Veteran based in Saratoga, California, a suburb of Silicon Valley.