Inspired by a Speech on Kindness and a Decal Application Task, I Raised My Hand for a Bigger 2024 PRSA Management Role

I enjoyed being a part of the PRSA Silicon Valley team in 2023 and that was especially true the night of the annual Media Predicts event Dec. 6th at The Grand Bay Hotel on Redwood Shores. 

I had so much fun I raised my hand to be vice president of marketing for the chapter this year. In other news, Tara Thomas stepped up and will continue in the programs executive role. Yay team and I’m already looking forward to Media Predicts 2024. In other big news my South Bay buddy Mike Sanchez took on the PRSA SV Secretary role.

Part of the reason I like volunteering is that I’m a freelancer: PRSA SV gives me teammates and dare I say, friends. Face it. We do develop friendships at work. You spend 30 to 60 hours a week working so this is goodness.

I have partnered with other freelancers to serve clients and pitch prospects. I recommend it; the slight downside is you DM a lot which is time consuming. This could be an upside if you are friends. Having a bad day? Message your freelancer partner for a few kind words of support.

Truth be told, I also made friends working with my 2023 robotics software client. Our interviews were in person (TechCrunch’s Brian Heater, Mercury News’s Sal Pizarro, several broadcast. Shameless plug, i know.) and it gave me a chance to better get to know them. 

Anyhoo… back to Media Predicts. Head of programs Tara noticed my early arrival to the hotel and relaxed stance. Someone had plopped a glass of wine in my hand so I looked pretty ‘cushy.’ 

Everyone else is running around setting up with serious looks on their faces. Meghan Fintland was on stage practicing her welcome. Jeannie Entin was helping the 11 student volunteers get situated.

My typical volunteer roles are writing and editing: I’m an extrovert and it’s hard for me to ‘focus’ during events. Give me a great meal and a dance floor. The food was surprisingly good and we did leverage the dance floor and DJ at Media Predicts.

Flashback memory of another volunteer gig: I tried to staff the welcome table at a TEDxSanJoseCA event but was quickly pulled off because an attendee wanted to have a deeper conversation. I did better handling the publicity. At Santana Row, KTVU interviewed Gold Medalist Swimmer and Speaker Dana Vollmer. Dana who held the Gold Medal in the butterfly overcame a heart defect. The same reporter interviewed a scout leader when I volunteered at council. I enjoy working with broadcast. (Shout out to Sharon Chin, Scott Budman; the list of on-air friends whom I greatly respect goes on and on.)

Back to MP23. Tara quickly assigned me to window decal application. That went fine and the space looked captivating with the next level decor including the lit-up letters spelling PRSA. (Tara: The S is in my garage. Readers please see the S photo below.)

I finally felt useful on event night and the decals were not crooked. Yessss.

5 Honorees

Who got awards that night? PRSA Silicon Valley Chapter President Meghan Fintland and President-elect Jeannie Entin presented awards to three PR professionals, Camille Clark and Alannah McDermott co-honorees for Board Member of the Year and Jeremiah Lineberger who achieved the Young Professionals Award. An older person can win because the point is to be new to PR. In fact to this day I have no idea how old Jeremiah is. 

Former National PRSA President Gerry Corbett presented David Vossbrink with his PRSA Fellows Medallion. I was honored to be at Gerry and David’s MP23 table. (Some of my awesome table mates are below.)

Kindness Counts, According to Honoree 

Global PR Powerhouse Yvette Noel-Schure was presented the chapter President’s Unity and Purpose Award by Rochelle Nadhiri.

Noel-Schure’s award acceptance comments brought audience members to tears. The comment that stuck with me the most is, “The secret sauce is to continue to operate in kindness.” 

She mentioned several entertainers that she represents including Chloe X Halle, John Legend, and Jessica Simpson. Yvette Noel-Schure spent most of 2023 as the publicist for Beyoncé’s record-breaking Renaissance World Tour. To my friends who like Prince: She represented him too! 

The 2023 Media Predicts panel included Moderator Rochelle Nadhiri, Shawn Chitnis, Connie Guglielmo, Kayli Hays and Eric Savitz. That story with their comments is here

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Who am I? I’m Michelle McIntyre, the new PRSA SV VP of marketing, a PR freelancer, IBM vet, and author of this story. I’m accepting new clients in 2024. Please hit me up for a breakfast meeting to discuss how to get your business attention. I like Bell Tower cafe in Saratoga. If you don’t want to talk about work, the drinks at night option works too. I love going up to Berkeley!

Be aware that PRSA Silicon Valley is devoted to diversity and mentoring. We invite you to get involved and check the website for new scholarship opportunities. Proceeds from MP23 went to diversity programs.

Photo credit: I took them with my iPhone 14 Pro. Camile Clark took the first photo selfie-style. I can’t remember who took the one of the group of us but it was taken with my iPhone.

MIT Technology Review’s Top 10 Breakthroughs of 2024 include ‘Twitter Killers’, Gene Editing Tools based on CRISPR and Mixed Reality Headsets

Controversial robo taxis did not make the ‘first cut’

Three MIT Technology Review representatives held an event today to unveil their breakthrough list of technology for 2024. The items are timely now, more consumer-y than in years past, and according to the editors are “big meaty technologies poised to change the world.”

The surprising thing to me is that the first thing I saw when entering the LinkedIn live virtual event was a message in comment saying something like, check out our list of breakthroughs that did not make the list here. 

My message to industry folks reading this is, if your technology was not included, feel free to write to them and give your feedback. Hire or contact your PR pro to help you say it in an interesting way.

During the event, a communications engagement representative interviewed Amy Nordrum, executive editor of operations, and Mat Honan, the editor in chief who is based in San Francisco. I liked the Bear decoration on the wall behind him. I thought he might be a UC Berkeley grad but his LinkedIn says he went to University of Georgia and Emory.

How do they decide on the list? PR people, university researchers and company folks pitch them solutions throughout the year, and they are considered. Journalists need interesting pitches so that their editors okay their ideas so they don’t just toss out ideas to be nice to someone they may have met with. 

My experience is that they are open to in-person meetings. You need to be able to clearly articulate why your offering matters. A quality PR consultant can help figure out how to phrase something to get a response from MIT Tech Review. 

I’ve taken many technologists to meet their editors: Typically the true breakthrough news gets coverage in a feature. 

Relationship building is beneficial too. They might meet for a few minutes to shake your hand and make a new contact for future projects. If you are pitching a conference meeting, try to get in touch at least six weeks in advance and ditch the industry jargon when doing so.

MIT Technology Review editors mentioned weight loss drugs, AI for Everything, the Twitter Killers List, the first gene editing treatments based on CRISPR, Super-Efficient Solar Cells, Mixed Reality Headsets, and Solar Geo-Engineering technologies. Please visit the outlet’s website for the full list here

Examples of Twitter Killers mentioned were Mastodon, Threads and Blue Sky. Threads is up to 100 million users: I find engagement hard though due to lack of hashtag capabilities. Discord and Slack were smartly brought up. Slack is universally used by all people I do business with. Discord is popular with Gen Zs but I don’t like the way you can make your identity secret there. 

Apple’s Vision Pro Headset which will be out in February was mentioned. (See the photo that goes with this story. Photo credit goes to Wikipedia.)

The editors said to keep in mind that mixed reality headsets have not done well in the past with consumers. They added they were more impressed with the underlying technology because of how you can be present where you are and also be in or near something that’s virtual. Apparently, it’s wicked awesome, as they say in ‘Bahston.’ (I used to live in Salem, MA.)

They mentioned that Mexico has banned some solar geoengineered experiments. 

They deeply and passionately stressed what did not make the list. Honan said that he’s been testing robo taxis in San Francisco and because of Cruz running over and dragging a pedestrian, they took it off the list. They mentioned Waymo expanding its robo taxi program. As an aside, I never heard anyone say anything bad about Waymo so they must be the darling of the autonomous vehicles industry.

They added that some new Alzheimer’s drugs had major side effects and there was an experiment in Asia that showcased male to male reproduction. Wow!

They invited the audience and readers to vote on what the last item should be. The options are thermal batteries, lab grown meat and robo taxis. 

The purpose of this story is to help clients and prospective clients understand what makes journalists tick. If you understand media outlets, it’s easier to get their attention and coverage. Hire a PR consultant if you need help with media relations.

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Michelle McIntyre is a global tech PR consultant who lives in the Silicon Valley, IBM PR vet and VP of Marketing for PRSA Silicon Valley.

Moore’s Law Sprung from a PR Opportunity

Gordon Moore’s ‘Guest Post’ was Published in Electronics on April 19, 1965

“Integrated circuits will lead to wonders such as home computers, or at least terminals connected to a central computer, automatic controls for automobiles and personal portable communications equipment,” Gordon Moore said in a story for Electronics Magazine that was published on April 19, 1965. 

Georgia Tech made this paper available via this PDF. It’s a nice reprint because it has key sections highlighted and is easily accessible.

On March 24, 2023, the co-founder of Intel and Fairchild Semiconductor Gordon Moore passed. He was 94. Many of us in tech had the pleasure of meeting him. He could often be found shaking hands at major Silicon Valley tech events. He started his undergrad degree at San Jose State University, finished at UC Berkeley and went on to earn a PhD in physical sciences from Caltech. The photo of Moore below was published in IEEE Spectrum and taken by Olivier Koning. I like it because it shows his California roots. He was born in San Francisco.

I met Moore at the Computer History Museum: My IBM VC Group colleague introduced me to him. He was pleasant and low key: We posed for a photo together. He is known as the technologist who came up with the concept of Moore’s law in 1965.

The reason the ‘law’ is much talked about is that it has to also do with cost effectiveness and the miniaturization of electronics. Some call it the basis of the digital revolution. This has driven many facets of the tech industry over the past 55+ years.

Did you know that the concept resulted from a PR ‘guest post’ opportunity? Okay, it wasn’t technically a post because it was printed in a hard copy magazine but that’s what we call them today. A ‘post’ refers to something published online usually on a media outlet’s website. Byliner is another name for it.

In the early 1960s, an Electronics journalist asked Moore to write an expert paper for the magazine and make a prediction. It became Moore’s law. It wasn’t called a law yet. In 1975, a decade after the paper was published, a professor at Caltech started popularizing the term “Moore’s law.” That stuck. That was good PR for Caltech because Moore received his PhD there.

Moore’s law is simply that the number of integrated circuit transistors doubles every two years. It’s an observation and projection of a historical trend.

It’s not actually a law of physics despite the label. It’s, according to Wikipedia, “an empirical relationship linked to gains from experience in production.”

Does Moore’s Law hold true today? Some argue it does but my husband, David McIntyre, a director of product planning for a multi-billion dollar tech company says it really depends because not all semiconductors have remained monolithic.

Here is a graph that explains the relationship between ICs and semiconductors:

Semiconductors, sometimes referred to as integrated circuits (ICs) or microchips, are made from pure elements, typically silicon or germanium, or compounds such as gallium arsenide…Due to their role in the fabrication of electronic devices, semiconductors are an important part of our lives. Imagine life without electronic devices. There would be no smartphones, radios, TVs, computers, video games, or advanced medical diagnostic equipment.” – Semiconductor(dot)org website

If you want to learn more about Moore’s law, I recommend reading John Markoff‘s NYTimes stories like this one. By the way, a note for my PR friends — check out the photo in the Markoff story. It’s by Paul Sakuma formerly Associated Press. He’s a fantastic photographer for hire and a friend of the PR folks in Silicon Valley.

The Passing of a Tech Legend:

Rest in peace Gordon Moore who died a few days ago. Thanks for writing that ‘guest post.’ Your words had a huge impact on the way people described technology for many years and is still referenced in stories, speeches, technical papers, PhD dissertations, and books today.

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Michelle McIntyre is a Silicon Valley-based PR consultant and IBM vet celebrating 10 years in business, working for herself, this year. She recently joined the PRSA Silicon Valley board of directors. Her favorite clients have been in AI, robotics, martech, collaboration, data analytics, and venture capital. She lives in Saratoga, Calif., with her husband and big dog. Her son, a UC Berkeley student, has done math research at Georgia Tech and UConn. 

Further reading: 

https://www.datacenterdynamics.com/en/news/intel-and-fairchild-co-founder-gordon-moore-dies-aged-94/

https://www.sciencehistory.org/historical-profile/gordon-e-moore

https://www.wired.com/2010/04/0419moores-law-published/

https://www.intel.com/content/www/us/en/newsroom/news/gordon-moore-he-stood-alone-among-tech-titans.html

5 Tips to Help You Get Paid On-Time as a PR Freelancer by Michelle McIntyre

Here are five unique tips on how to get your freelance PR work bills paid on time. 

After 10 years in business, I have never had a client not pay me and only one payment was late.

I noticed many PR and media changes over the past decade. Paid content like the infamous Forbes Council has become more acceptable in PR plans. More ‘non journalist’ contributors are being viewed as serious reporters. The line has blurred between analyst and writer. Podcasts were popular, then unpopular and now they are back in style again, or “fire” as Gen zs like to say. Tech reporters have too many assignments and seem way overpitched. One reporter told me he typically had to file five stories a day. That’s 25 a week and 100 per month.

The best idea to get some media attention for a company is to hire an experienced PR pro, one who has kept up with all of these changes.

Once you do PR for a client, what can you do to make sure you get paid at all, and on time? Here are five tips:

  1. Tag on a late fee. Don’t be afraid to tell someone who just hired you or plans to hire you that if payment is significantly late, that you are going to charge a late fee. Notify them ahead of time, not after it’s late. Ten percent is fair. I had a data analytics client that ran out of funds while waiting on new VC funding. The CFO told me that because of my late fee, I was literally getting paid first among the list of vendors. 
  2. Assign a number to each invoice. If you assign each a number, accounts payable can quickly refer to each invoice later if there is a problem. I had a minor issue with a longtime European client. Assigning invoice numbers is a life saver time wise. Why? If you label it “February” you can’t tell if it’s for work performed that month or the one prior. And which year? I had sent them 60 invoices over five years so that is five Februarys. Once a European bank started tagging on big money transfer fees after three years. In order to get the client to reimburse me I had to articulate which invoice the fee related to.
  3. Check the fees before agreeing to use a particular service for payments: I tried using PayPal with a Canadian client and the fees were outrageous. They were a percentage of the amount tagged on and it came right off the amount I was getting paid. I seem to recall the number being over $100! The client was so frustrated over Canada to U.S. PayPal business transactions that he opened a bank in the U.S. to pay me, and probably other vendors. I use Bill and Zelle now. That brings me to the next tip.
  4. Automate. Use a service like Bill or Zelle. I use Bill sometimes and it works fine for freelance invoices: Its basic service has no fee. Bill tip: If you have trouble signing up, switch browsers. I love Zelle for paying service providers. I have not used it yet to receive client money, but that may be in my future. I paid my personal trainer via Zelle. I like that it’s fee free. There are a few limits: Zelle is only available in the U.S. A small business can use it as long as their bank offers it through their mobile banking app or online banking service. You can only send up to a certain amount via Zelle in a particular timeframe. Other tips are only pay people you trust with Zelle and treat it like cash.
  5. Get creative to avoid spending hours problem solving. I comped an early-stage startup because solving the billing problem would have cost me a lot of time. A CEO from London asked me for a meeting. I gave him launch advice. He insisted on paying me for two hours. We disagreed on how I’d get paid because I didn’t want to give a stranger my bank account number for the transfer. We had no mutual friends, and he didn’t have a LinkedIn photo. Due to the low amount of dollars, I said, I waive the fee, and have a great day. Otherwise, it would have cost me 10 more hours and a lot of stress.

In summary, employ smart invoice and accounting practices from the start. Thinking that the worst can happen will help you get paid, and on time.

Good luck to all of the new PR freelancers out there.

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Michelle McIntyre is a Silicon Valley PR consultant, IBM vet and the new head of editorial content at PRSA Silicon Valley. @fromMcIntyre

Full disclosure: The new PRSA SV president Meghan Fintland does PR for Early Warning, owner of Zelle.

This story was edited for brevity on March 7, 2023.

How a Stunning Photograph Can Lead to Media Coverage

I often remind my PR clients and CEO friends to create stunning photographs if they want big media attention. A clear photo with great lighting that tells a story can be the difference between starring in the lead of a story, being buried in the last graph or not being mentioned at all.

Therefore, prior to a publicity push, hire a photographer, like Paul Sakuma who is in the Silicon Valley, or take some clear and pro-like photos with a high-end smartphone. Only use your phone as a last resort. Maybe you have bootstrapped, early-stage startup. A quality photographer’s work is priceless and the investment will be well worth it.

Photo credit: Canva

For executive head shots, go to a nearby studio or set up a shoot at a nearby park. (And follow the pro tips for head shots like don’t wear a logo on your shirt and long sleeves look better than short.)

A phenomenal set of images can mean the difference between being featured in several minutes of a TV spot or 10 seconds.  What’s neat is that a set of photos can be run as a video on a TV or online show. CNBC, Cheddar, Bloomberg TV, or the local and national networks like ABC, CBS and NBC all appreciate a nice set of photos.

My neighbors run an IT company that helps Silicon Valley companies set up their new offices, onboard new equipment or workers, and transition employees to work anywhere roles.

Early on they were asked by The Mercury News for an interview about how a husband and wife can work so well together personally and professionally. This was around Valentines’ Day. They asked me for a tip before the interview. The franchise PR team had set it up. I was asked for the special sauce in helping the reporter.

I told my friends, “Own the photo. When the newspaper writer asks if you are free for a photo shoot, say, ‘Yes,’ or proactively invite them to your office for the shoot.” They did and they ended up being featured in a big part of the newspaper section that morning. Their photo was large and it got their brand positive attention. People saw it and their brand name whether they read the story or not. They starred in the lead of the story.

The co-founders of the IT company have been in business about a decade; they just acquired another franchise office so they are doing well. 

A photograph that is clear and tells a story will be welcome by journalists. photo credit: Canva

The other example happened recently. Although I’m known for technology media relations for software as a service or SaaS companies, I also volunteer helping local not for profits, e.g. the Boy Scouts of America council. (The big campaign we conducted recently was telling the world about the first female Eagle Scouts: That got awesome coverage by the way.)

Anyway, a local major broadcast network wanted to cover various summer camps opening up after a lot of people in Northern California got the COVID vaccine. The TV reporter asked for photos of a particular camp, Hi-Sierra for the show. Note that these were photos for a TV spot. Most people think you have to have b-roll. You don’t. Anyway, the BSA team had a stunning collection of high-resolution camp photos all in one place. I was able to scan the group and pick out the top ones to make the journalist’s deadline. They were featured in a slide show on TV along with an interview with the camp director. It was beautiful coverage.

Just yesterday a business reporter asked me if any of my PR agency clients had photos of their cool local work sites I could share. At about the same time a trade reporter asked for photos for a story based on a press release about an award. I was pleased when my clients gave me quality images for them. The writers were quite pleased as well.

In summary, if you want your organization to star in a story or get more time in a TV news spot, hire a photographer to take a set of quality photos for your next public relations campaign. As an aside, a phenomenal image can also make your social media posts pop.

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Michelle McIntyre consults for Aircover Communications. An IBM PR vet, she also runs her own freelance PR practice and is a ranked future of work influencer. @FromMichelle on Twitter.

Want to Garner Positive Press from a Crisis? Think Again, says Beverly Hills PR Pro Howard Bragman

“Companies are under greater scrutiny than ever before,” warns Howard Bragman, founder of La Brea Communications public relations firm in Beverly Hills, Calif. The firm serves celebrities, doctors, CEOs, elected officials, regular folks and others. He lists Monica Lewinsky’s father as a client. An endorsement quote from TMZ’s Harvey Levin graces the home page of the firm’s website.

He was the speaker at this week’s PRSA-SV weekly event. 

Definition.net defines a crisis as “An unstable situation, in political, social, economic or military affairs, especially one involving an impending abrupt change.” 

Creative public relations professionals might see a problem as an opportunity to get a quote or an opinion in a media story. But Bragman says very few communications folks can successfully do this. He cautions not trying to benefit from bad things happening. 

Bragman who has been doing image work for a few years says now there are many ways to stir up image trouble. A PR crisis used to involve sex, drugs and rock and roll. But now there is social media and more of an emphasis on political correctness. An interesting side comment he made related to politics is the trend for Republican men to not want to get the COVID vaccine.

Bragman commented on ‘larger than life’ tech industry leaders like Elon Musk. He says they are like celebrities: They tend to hang around celebrities (which is true: Musk did marry a performer) and live “larger than life.” Another example is Ashton Kutcher who is known for backing tech startups and his acting career. Kutcher is both in a sense — a celebrity and entrepreneur — which is not uncommon these days.

In advising people like Steve Jobs, Bragman says, “Be careful about taking their authenticity.”  I agree with his assessment: Advise CEO celebrities to not break the law but generally be themselves. 

He cited the importance of knowing the laws that affect a situation. He commented, “Be sensitive when discussing solutions but bring in an attorney when needed.”

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Michelle McIntyre is a PR freelancer in the Silicon Valley, IBM vet and syndicated blogger with 500,000+ impressions on Quora. @fromMichelle on Twitter @Michelle408 on Clubhouse.

Thank you PRSA-SV board for scheduling this informative Friday Forum event.

Make Boosting Your Self Confidence A New Year’s Resolution

Confidence can be the difference between a startup’s or let’s face it any company’s success. Coming off a year of pandemic-related marketing woes like on my end, the cancellation of key conferences and the inability to schmooze over fancy dinners or coffee, how does a founder keep a winning attitude?

And is confidence the key to making it in 2021?

Experts say, yes, confidence is a key factor.

Confidence means security which leads to positive emotion: This results in better performance, says Tony Schwartz, the CEO of The Energy Project and the author of Be Excellent at Anything: The Four Keys to Transforming the Way We Work and Live. 

Schwartz, as quoted in a Harvard Business Review story, concludes that “insecurity plagues consciously or subconsciously every human being I’ve met.”

When I Googled the topic, “How to boost self-confidence” I uncovered a multitude of examples of admired well-known people who overcame their self-doubt.

Notable ones are John Steinbeck who sometimes thought his writing stank, Michelangelo who at first refused the Pope’s job offer to paint the Sistine Chapel due to not believing in himself and Abraham Lincoln who suffered bouts of depression. (Who knew?)

Michelangelo originally turned down the Pope’s job offer to paint the Sistine Chapel due to not believing in his own painting skills. Credit: Wikipedia Commons

They each ended up throwing themselves into their work to counteract these negative thoughts. And look where that landed them in history. On several “top of their game” lists, like favorite U.S. president.

We as entrepreneurs and business people can learn from these examples.

I’ve been taking note of solid advice from others involved in entrepreneurship to accommodate my entry into 2021 as a strong self-employed public relations consultant.

The first tip I latched onto as a new year mantra was from Thomas Ahn, founder and CEO of MAD Ventures of Victoria, British Columbia. MAD backs startups like artificial intelligence darling Layer 6.

At a founder round table discussion, when asked about his vision for the new year Mr. Ahn said his firm excelled at remote work before the pandemic. He said they’ll keep doing what they already do well, which I see as attracting and backing hot startups remotely, and do it with confidence.

For some reason the confidence part of his comment stuck with me in a big way.

I’ll add the tip to do more of something that you do well in 2021. Like if you are great at garnering attention via content marketing – like blogging to get your name out there – publish more blogs. That’s not to say spend more time on the task. Instead work smarter and not harder, like switch from 1,000 to 300-word stories.

C.J. Lipe, founder of Adminologist of Fremont, Calif., adds jump into 2021 with a positive attitude and set smart, measurable time-bound goals. Ms. Lipe says she finds her inspiration in affirmations and lectures found on YouTube.

Lastly, many news articles, for example, in Inc. said improving your style through a hair cut or a new outfit is a confidence booster, as is helping others.

In summary utilize a new confidence boosting tactic in 2021 and enjoy the business rewards that will result. Don’t fall into the sadness trap that has plagued many during these trying times.

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Michelle McIntyre is an award-winning freelance PR consultant, social media influencer and IBM vet based in the Silicon Valley. She enjoys sharing advice, from how to get your small business media coverage to gaining admission to elite colleges via social media. She boasts 485,000 views on Quora as of early January 2021. She’s @FromMichelle on Twitter.

3 Premium Tips to Perfecting the Popular But Perplexing Press Release

How to best write and finalize a stunning press release has challenged a plethora of marketing and media relations folks since the early days of formal public relations. Setting aside things like  the Common Sense pamphlet which stirred up anti-British sentiment before the Boston Tea Party, modern PR actually started in the early 1900s. This is when companies first hired PR practitioners to properly publicize their products and services.

creditstefanscheufelensite

[Photo credit: Musicians and singers pose at the opening of the Operatic Liberty Loan Offices at Aeolian Hall, New York City on June 5, 1917. Edward Bernays, the mustached man on the left originated the first press release. Photo is from Stefan Scheufelen’s blog. ] 

Sigmund Freud’s nephew, Edward Bernays is often called the father of PR.

According to PR textbooks, he said that audiences had to be thoughtfully understood and persuaded to see things from the “client’s perspective.” Well yes, and also, no.

What’s happened in the technology business at both startups and big brand names is the client’s perspective has gone too far. If the media’s perspective was more deeply considered results would improve in a profound fashion.

In tech, the biggest problem seems to be product managers who push the team to publish me too technology updates. A company mentions it has cloud computing solutions but then years later announces its first cloud-based product. This is the type of thing that turns off reporters. Someone who hears this confusing message will roll their eyes and ignore your email pitch. Yes, mention the link to cloud. But maybe the focus should be a problem it can solve, cool analogy, link to a more mainstream trend or a neat beta case study.

Reporters are humans like anyone else. If PR practitioners can make their press releases appeal more to the average person by talking about something truly interesting and timely while linking the theme to hard company news, like a significant new product update or acquisition, there would be way better results.

Here are three other tips to consider:

1) Keep it brief. There are two advantages: there is a higher chance that a writer who receives hundreds press releases a day will actually read it. The second advantage is cost. If you use a service like Cision PR Newswire you can cut the cost in half with a shortened release. eReleases is another cost-effective option by the way.

2) Make your headline direct. Tell the news plainly. If you have to dress it up too much, hide the real news, or it’s taking too long to edit properly maybe the message you want to tell would make a better blog story or letter to customers and prospects.

3) Know your ultimate goal. It’s probably not to have the press release reproduced on 100 random websites, although that is a nice SEO boost. Marketing loves exposure even if it’s not the perfect feature story saying your product is the best and your company’s future looks bright. Your goal is to convince a reporter to call you with questions for a story.

Good luck with your next press release and remember, journalists are humans. They like thought-provoking words and storytelling just like anyone else.

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Michelle McIntyre, founder of Michelle McIntyre Communications LLC is an award-winning Silicon Valley PR diva and IBM vet known for making B2B tech solutions sexy. @FromMichelle on Twitter

Thou Shalt Follow These 10 PR Commandments

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A commandment is defined as a divine rule. If you want to be a devout public relations professional, follow these 10 PR commandments in 2020.

Thou shalt spell check PR materials. Let pitch notes, press releases, client reports, blog stories, speeches, video scripts and so on sit overnight. Proofread it again in the morning or have someone else look at it. Sometimes editors will share an error-filled pitch or press release over social media to showcase poor communication that they have received.

Thou shalt keep thy PR message brief. Pitches more than 250 words might be hard for a top tier writer to comprehend. Some writers receive 400+ email pitches a day. Get to your point concisely.

Thou shalt surprise thy journalist. When you write a press release, ask yourself, did you include something new, interesting or surprising? Did you explain how it would improve someone’s life or improve a business process?

Thou shalt have a PR coverage goal. When you set out to garner attention for a company, concept or product, set a success bar. How much attention is considered successful? For example, your goal could be one feature print story, two TV news spots and five million impressions.  A tool like Meltwater could help.

Thou shalt not annoy an editor with too much follow up. Too many follow up messages might get you blacklisted by a writer. Use logic when following up. Instead of asking, did you receive the pitch note, ask something else like, are you back from holiday? Or, how was the trade show?

Thou shalt not abuse a mobile phone number. When a writer gives you their mobile phone number, don’t call it unless the situation is urgent. Typically people now can receive an email or direct social media message pretty quickly.

Thou shalt read a recent story by the writer before pitching. Read a recent story by the journalist before reaching out. If you don’t see any stories published in the past couple of years, they may not be worth your time. Maybe they took a job in PR, which is common these days. The exception is someone who edits but doesn’t have bylines. But lately it seems that editors publish as well.

Thou shalt not pitch via public Twitter profile. Journalists like scoops. They are not likely to discuss a solid story idea over their Twitter account for the competition to see. Some read direct messages but to send them a message they have to be following you. So it helps to have a quality Twitter profile and messages.

Thou shalt listen to what the writer wants. If a writer wants to only talk to customers and not the CEO, don’t keep offering interviews with the CEO.

Thou shalt say, “no” and add “try this instead.” When the lead marketing executive demands that you issue a press release on a drab, me-too, follow-on product, don’t be a yes man or woman. Offer a better idea like production of a video featuring a happy customer of the first product. Or write a pitch featuring a happy customer and success story: offer the customer as an interview source to a favorite writer. Mention the new product briefly as an aside.

Save the in-depth new product description for direct communications with customers and prospects and/or the right social media channels.

Boy praying photo:  Shutterstock

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Michelle McIntyre, an award-winning IBM vet and blogger is the president of Michelle McIntyre Communications LLC, a tech PR consulting firm in the Silicon Valley. McIntyre has served on several  nonprofit boards and was named VLAB Volunteer of the Year in 2017 for her marketing and blogging efforts. @FromMichelle on Twitter

 

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Succeed In 2020 With These 9 PR Tips

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To succeed in public relations and marketing communications you must stay on top of the trends. Here are 9 timely tips from the experts designed to help startup founders be successful in 2020. They cover keeping it personal, conveying timely messages, using visuals that pop, how to stick with a writing goal, the importance of content marketing and  teaming with other PR professionals.

Here are my favorite PR tips for 2020 and the expert associated with each:

1) Use easy-to-understand visuals that pop when storytelling.

Who’s the expert? @LouHoffman of @Daily Brew aka #IshmaelsCorner blog

The first tip comes from Lou Hoffman, head of Hoffman Communications. Hoffman loves incorporating visuals when conveying a message. More specifically he advises, “Dress up the company timeline as a storytelling vehicle.” And do this in an easy to understand attractive way. I particularly liked his advice to not make infographics too busy or overly complicated. A company timeline could become a bear image if not managed right, for example, don’t make someone tilt their head sideways to read a timeline. Hoffman has done a decent job establishing his agency as a top one in the Silicon Valley with a very strong presence globally especially in Asia. He’s also a really good speaker.

2) Be timely in your PR messages. 

Who’s the expert? Melissa DiMercurio @StantonComm

This tip comes (indirectly) from Stanton Communications a PR firm serving corporations, industry associations and not for profits globally. As I was looking up hot PR trends online I came across a super timely December blog post by Melissa DiMercurio on the Stanton website with the headline, “Iced Holiday Beverage, Peloton Backlash, Baby Yoda and More.” I was impressed they just blogged about very current image related news hitting all of the key words and saying intelligent things. A lot of time people blog about something more evergreen or out of date. They were quick and smart enough to write something that was timely that day and get it published fast. Nice.

3) Add a human element to your PR campaign.

Who’s the expert? @Jalila as quoted in @AdAge

Jalila Levesque of a company called FF said in a recent blog post, “In a world that’s becoming increasingly ruled by algorithms and robots, PR strategy must be driven by emotion and have that human element to be more meaningful and lead to a growing focus on expert, local and enthusiastic micro-influencers, instead of macro-influencers.”

Yes, we keep hearing that PR needs to focus on analyzing results using digital tools and incorporate more AI, yadda yadda yadda and so on. But behind all the digital activity that might include Meltwater, Sprout, Cision or Hootsuite tools, keep the human touch alive.

4) Share knowledge with other PR professionals.

Who’s the expert? Hailey Johnson of @ThreeSixtyEight

Hailey Johnson recently said in a 2020 AdAge trends article, “PR professionals and marketers working together and sharing knowledge is the new trend.” She adds that if a PR pro has a specific capability you don’t have, hire them to help.

I agree. I reviewed all of the ways I got new business since I became a consultant: surprisingly a significant portion came through key PR contacts either via referral or through directly hiring me for a project. Stay in touch with your PR friends by joining @PRSA or inviting people to lunch. It’s also fun hanging around your PR peers.

5) See PR as part of the big marketing campaign.

Who’s the expert? Vicki Ho, Movement Strategy 

Vicki Ho of Movement Strategy a “social-led creative agency” said recently in an AdAge 2020 trends story, “One of the most important trends I’m seeing within public relations on the agency side is the value the industry is placing on our strategic role within a larger marketing campaign, rather than just being valued for the end results.” Her firm has done campaigns for Party City, Netflix, Under Armor and others. I’ll add, think about how you fit into the whole picture and create ideas from that perspective.

6) Use a thesaurus when writing.

Who’s the expert? Laura Hale Brockway via a Ragan @PRDaily quote

Laura Hale Brockway likes to write about writing. In mathematical terms she’s like writing squared. Her recently story caught my eye that listed 50 alternatives to the word “excited.” This is a great headline because marketing and PR people use “excited” as a default in press release quotes, e.g. “Our two awesome companies are excited about collaborating on this project.” Ugh. Don’t do this.

credit_ Canva

Hale Brockway says, “A thesaurus can come in handy when crafting a press release, especially when using the same old words. Here is a list to help strengthen your pitching vocabulary.” I agree. Shoot down those overused starting-to-sound-meaningless words in favor of more expressive writing like “eager,” “thrilled” or “animated.” This takes risk so my other advice is to be brave.

7) Content marketing will be the queen bee of 2020.

Who’s the expert? Michelle McIntyre MMC PR @FromMichelle

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Content marketing is going to be the queen bee in 2020. It’s the top way to garner attention for your business. Here are some ideas about how to do it. Blog about advice related to your industry.  Blog about trends in software as a service, AI, quantum computing, future of work, collaboration, printer security, or whatever problem your company helps solve.

The problem is wanna-be bloggers have trouble with headlines and deadlines. Headlines are what you are going to write about. A PR expert can advise you on that. But, how do you achieve deadline goals? We all know it’s smart to write on a regular basis like six or 12 times per year. Simply set up a reward or hammer system. If you write six blog stories over six months reward yourself with a monthly subscription to a new streaming video channel like Hallmark or Hulu.

A hammer is more of a self-punishment. Laura Hale Brockway advises how to achieve writing deadlines via hammers in her Impertinent Remarks blog. She said if you don’t make your writing deadline get creative, for example, force yourself to donate to a political campaign you are against. That’s innovative for sure but on this end I will stick to rewards.

8) Become a thought leader in your industry on something specific.

Who’s the expert? @WendyMarx, Author and President of Marx Communications

Wendy Marx says be a thought leader on something specific in your industry to garner attention. She elaborates in a LinkedIn story, “At first, many people make the mistake of claiming expertise in everything. But realistically, it’s just not possible. Especially in the beginning, it’s important to focus on one main area.”

She’s right. From a PR standpoint if you stand for everything and are all over the place no one knows why they should buy your product, hire you or interview you for a feature story. Tell a prospect, “I offer a freemium consumer app that tells you the least expensive parking space available now in San Francisco” instead of “I make busy people’s lives easier.”

9) Public relations are personal relations.

Who’s the expert? Warren H. Cohn, @WarCo1 of @herald_PR via @Forbes Council

Warren H. Cohn who started a couple of communications firms elaborates on keeping communications personal in a recent Forbes Council post: “For PR specialists to thrive, they must research their target audience and deliver personal messages.”

He’s right. Spray and pray PR pitches often fail. In a world where everyone depends on technology to communicate, break down digital walls to keep business personal, and your results will reflect your efforts.”  As a side note, even though Forbes Council stories are paid content, some of the advice is quite good.

I agree with this especially in this age of “automate everything.” Yes, I believe in digital transformation and incorporating tools like artificial intelligence, but not at the expense of developing relationships with people.

In summary, some of the PR trends to utilize for success in 2020 include visual storytelling, hyper personalizing, more content marketing, seeing PR as part of the big picture and being specific in your thought leadership message.

What trends do you see?

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About the author: Michelle McIntyre is founder of Michelle McIntyre Communications LLC, a seven year old Silicon Valley public relations consulting firm. An IBM PR vet, she holds 11 awards for outstanding results. @fromMichelle on Twitter

Photo credits:

2020 Road image: Shutterstock

Thesaurus image: Canva

Michelle McIntyre image: Michelle McIntyre