Category Archives: PR agency

5 Tips to Help You Get Paid On-Time as a PR Freelancer by Michelle McIntyre

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Here are five unique tips on how to get your freelance PR work bills paid on time. 

After 10 years in business, I have never had a client not pay me and only one payment was late.

I noticed many PR and media changes over the past decade. Paid content like the infamous Forbes Council has become more acceptable in PR plans. More ‘non journalist’ contributors are being viewed as serious reporters. The line has blurred between analyst and writer. Podcasts were popular, then unpopular and now they are back in style again, or “fire” as Gen zs like to say. Tech reporters have too many assignments and seem way overpitched. One reporter told me he typically had to file five stories a day. That’s 25 a week and 100 per month.

The best idea to get some media attention for a company is to hire an experienced PR pro, one who has kept up with all of these changes.

Once you do PR for a client, what can you do to make sure you get paid at all, and on time? Here are five tips:

  1. Tag on a late fee. Don’t be afraid to tell someone who just hired you or plans to hire you that if payment is significantly late, that you are going to charge a late fee. Notify them ahead of time, not after it’s late. Ten percent is fair. I had a data analytics client that ran out of funds while waiting on new VC funding. The CFO told me that because of my late fee, I was literally getting paid first among the list of vendors. 
  2. Assign a number to each invoice. If you assign each a number, accounts payable can quickly refer to each invoice later if there is a problem. I had a minor issue with a longtime European client. Assigning invoice numbers is a life saver time wise. Why? If you label it “February” you can’t tell if it’s for work performed that month or the one prior. And which year? I had sent them 60 invoices over five years so that is five Februarys. Once a European bank started tagging on big money transfer fees after three years. In order to get the client to reimburse me I had to articulate which invoice the fee related to.
  3. Check the fees before agreeing to use a particular service for payments: I tried using PayPal with a Canadian client and the fees were outrageous. They were a percentage of the amount tagged on and it came right off the amount I was getting paid. I seem to recall the number being over $100! The client was so frustrated over Canada to U.S. PayPal business transactions that he opened a bank in the U.S. to pay me, and probably other vendors. I use Bill and Zelle now. That brings me to the next tip.
  4. Automate. Use a service like Bill or Zelle. I use Bill sometimes and it works fine for freelance invoices: Its basic service has no fee. Bill tip: If you have trouble signing up, switch browsers. I love Zelle for paying service providers. I have not used it yet to receive client money, but that may be in my future. I paid my personal trainer via Zelle. I like that it’s fee free. There are a few limits: Zelle is only available in the U.S. A small business can use it as long as their bank offers it through their mobile banking app or online banking service. You can only send up to a certain amount via Zelle in a particular timeframe. Other tips are only pay people you trust with Zelle and treat it like cash.
  5. Get creative to avoid spending hours problem solving. I comped an early-stage startup because solving the billing problem would have cost me a lot of time. A CEO from London asked me for a meeting. I gave him launch advice. He insisted on paying me for two hours. We disagreed on how I’d get paid because I didn’t want to give a stranger my bank account number for the transfer. We had no mutual friends, and he didn’t have a LinkedIn photo. Due to the low amount of dollars, I said, I waive the fee, and have a great day. Otherwise, it would have cost me 10 more hours and a lot of stress.

In summary, employ smart invoice and accounting practices from the start. Thinking that the worst can happen will help you get paid, and on time.

Good luck to all of the new PR freelancers out there.

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Michelle McIntyre is a Silicon Valley PR consultant, IBM vet and the new head of editorial content at PRSA Silicon Valley. @fromMcIntyre

Full disclosure: The new PRSA SV president Meghan Fintland does PR for Early Warning, owner of Zelle.

This story was edited for brevity on March 7, 2023.

3 Tips on Pitching Podcasts for the Second Half of 2022

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During the pandemic, podcasting experienced stunning growth, and podcast audiences diversified. According to Business of Apps, more Americans listen to podcasts than have Netflix accounts. The Wall Street Journal reported yesterday that SiriusXM bought Conan O’Brien’s podcast network for an estimated $150 Million.

Every major media outlet seems to have them; some like Adweek are launching podcast networks; and many companies wants their executives on as guests.

Here are some tips on helping podcast producers find guests

  1. Consider a podcast sponsorships budget. Think six months ahead with podcasts. Ask your client or CEO if they want to set aside some budget to sponsor a podcast or a few of them. CXChronicles is a top 10 customer experience podcast. The last time I spoke with the host, he said that he required a quality, timely guest and a few hundred dollars to promote it.
  2. Listen to at least 10 minutes of a podcast before reaching out to the host. It’s way easier to place a client on a show after you listened to it. You can hear the person’s tone and personality: Would it click or clash with your spokesperson’s? Better yet, listen to a couple of full episodes. Let it play in the background while you work.
  3. Know which ones don’t interview guests. Be careful about pitching using an expert’s biography when the podcast is two journalists bantering about news and trends. One example is Mike Malone and Scott Budman’s The Silicon Insider podcast. I know Malone from a volunteer gig. It’s an awesome podcast by the way. It focuses on what’s super timely at that moment.

As an aside, it’s wise to always read or listen to a media outlet before you get in touch with its editor.

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Michelle McIntyre is a public relations consultant, IBM vet, and member of the PRSA Silicon Valley chapter. Her advice on Quora has garnered 1.2 million views. Follow her on Twitter @FromMichelle [“Mic” photo credit: Canva]

How a Stunning Photograph Can Lead to Media Coverage

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I often remind my PR clients and CEO friends to create stunning photographs if they want big media attention. A clear photo with great lighting that tells a story can be the difference between starring in the lead of a story, being buried in the last graph or not being mentioned at all.

Therefore, prior to a publicity push, hire a photographer, like Paul Sakuma who is in the Silicon Valley, or take some clear and pro-like photos with a high-end smartphone. Only use your phone as a last resort. Maybe you have bootstrapped, early-stage startup. A quality photographer’s work is priceless and the investment will be well worth it.

Photo credit: Canva

For executive head shots, go to a nearby studio or set up a shoot at a nearby park. (And follow the pro tips for head shots like don’t wear a logo on your shirt and long sleeves look better than short.)

A phenomenal set of images can mean the difference between being featured in several minutes of a TV spot or 10 seconds.  What’s neat is that a set of photos can be run as a video on a TV or online show. CNBC, Cheddar, Bloomberg TV, or the local and national networks like ABC, CBS and NBC all appreciate a nice set of photos.

My neighbors run an IT company that helps Silicon Valley companies set up their new offices, onboard new equipment or workers, and transition employees to work anywhere roles.

Early on they were asked by The Mercury News for an interview about how a husband and wife can work so well together personally and professionally. This was around Valentines’ Day. They asked me for a tip before the interview. The franchise PR team had set it up. I was asked for the special sauce in helping the reporter.

I told my friends, “Own the photo. When the newspaper writer asks if you are free for a photo shoot, say, ‘Yes,’ or proactively invite them to your office for the shoot.” They did and they ended up being featured in a big part of the newspaper section that morning. Their photo was large and it got their brand positive attention. People saw it and their brand name whether they read the story or not. They starred in the lead of the story.

The co-founders of the IT company have been in business about a decade; they just acquired another franchise office so they are doing well. 

A photograph that is clear and tells a story will be welcome by journalists. photo credit: Canva

The other example happened recently. Although I’m known for technology media relations for software as a service or SaaS companies, I also volunteer helping local not for profits, e.g. the Boy Scouts of America council. (The big campaign we conducted recently was telling the world about the first female Eagle Scouts: That got awesome coverage by the way.)

Anyway, a local major broadcast network wanted to cover various summer camps opening up after a lot of people in Northern California got the COVID vaccine. The TV reporter asked for photos of a particular camp, Hi-Sierra for the show. Note that these were photos for a TV spot. Most people think you have to have b-roll. You don’t. Anyway, the BSA team had a stunning collection of high-resolution camp photos all in one place. I was able to scan the group and pick out the top ones to make the journalist’s deadline. They were featured in a slide show on TV along with an interview with the camp director. It was beautiful coverage.

Just yesterday a business reporter asked me if any of my PR agency clients had photos of their cool local work sites I could share. At about the same time a trade reporter asked for photos for a story based on a press release about an award. I was pleased when my clients gave me quality images for them. The writers were quite pleased as well.

In summary, if you want your organization to star in a story or get more time in a TV news spot, hire a photographer to take a set of quality photos for your next public relations campaign. As an aside, a phenomenal image can also make your social media posts pop.

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Michelle McIntyre consults for Aircover Communications. An IBM PR vet, she also runs her own freelance PR practice and is a ranked future of work influencer. @FromMichelle on Twitter.

Want to Garner Positive Press from a Crisis? Think Again, says Beverly Hills PR Pro Howard Bragman

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“Companies are under greater scrutiny than ever before,” warns Howard Bragman, founder of La Brea Communications public relations firm in Beverly Hills, Calif. The firm serves celebrities, doctors, CEOs, elected officials, regular folks and others. He lists Monica Lewinsky’s father as a client. An endorsement quote from TMZ’s Harvey Levin graces the home page of the firm’s website.

He was the speaker at this week’s PRSA-SV weekly event. 

Definition.net defines a crisis as “An unstable situation, in political, social, economic or military affairs, especially one involving an impending abrupt change.” 

Creative public relations professionals might see a problem as an opportunity to get a quote or an opinion in a media story. But Bragman says very few communications folks can successfully do this. He cautions not trying to benefit from bad things happening. 

Bragman who has been doing image work for a few years says now there are many ways to stir up image trouble. A PR crisis used to involve sex, drugs and rock and roll. But now there is social media and more of an emphasis on political correctness. An interesting side comment he made related to politics is the trend for Republican men to not want to get the COVID vaccine.

Bragman commented on ‘larger than life’ tech industry leaders like Elon Musk. He says they are like celebrities: They tend to hang around celebrities (which is true: Musk did marry a performer) and live “larger than life.” Another example is Ashton Kutcher who is known for backing tech startups and his acting career. Kutcher is both in a sense — a celebrity and entrepreneur — which is not uncommon these days.

In advising people like Steve Jobs, Bragman says, “Be careful about taking their authenticity.”  I agree with his assessment: Advise CEO celebrities to not break the law but generally be themselves. 

He cited the importance of knowing the laws that affect a situation. He commented, “Be sensitive when discussing solutions but bring in an attorney when needed.”

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Michelle McIntyre is a PR freelancer in the Silicon Valley, IBM vet and syndicated blogger with 500,000+ impressions on Quora. @fromMichelle on Twitter @Michelle408 on Clubhouse.

Thank you PRSA-SV board for scheduling this informative Friday Forum event.

3 PR Tips for Pitching Trendy Newsletters like Newcomer

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Newcomer Founder Eric Newcomer was in Clubhouse today giving tips on pitching stories to journalists. Newcomer is a subscription based newsletter that covers startups and venture capital.

Newcomer wrote about tech for Bloomberg for six years breaking news on IPOs, fundraising rounds, and mergers and acquisitions. Being the Uber beat reporter got him a lot of attention. His image is boosted by his philosophy degree from Harvard College. (I view philosophy and mathematics as typical “genius majors.” Yeah, my son is a math major and tutor at UC Berkeley so I’m biased: I keep telling him to take a philosophy class because I think he’ll love it.)

Mr. Newcomer gave some tips for public relations professionals on how to work with him. This can apply to working with most journalists.

1)      When asked about how best to set up get-to-know interviews, which means there is no hard news to convey, he said that journalists do like to meet important people. He recommended that first it’s wise for the PR person to brief the writer about the person they want him to meet.

My advice is that sometimes a background chat does result in a story because something interesting is said. And if it doesn’t, be patient. A big news announcement will get more thoughtful attention after the get-to-know.

2)      On sending an email pitch, Newcomer said that it’s not practical to be able to answer everybody. My feedback on this and for new PR people is that if the pitch content is valuable a journalist will answer. What Eric Newcomer means is don’t get offended if he doesn’t have the time to send a reply email.

3)      Consider participating in stories outside the strategic plan. What he means is pitch a media outlet that is not on the typical “founder request list.” For example, it seems most founders want to get into the likes of TechCrunch, Forbes, and VentureBeat. But what if Newcomer.co site is a better target? Would it make sense for you as the PR professional to subscribe or even your founder? Mr. Newcomer did say he was up to 1,000 paid subscribers. Due to his background, the list is probably an influential and savvy bunch.

In summary, consider subscribing to one or more of these trendy newsletters. Many rock star tech journalists are starting them and reporting decent subscription results. Why not be innovative and shake up the standard tech startup target media list strategy? ###

Michelle McIntyre is a Silicon Valley PR consultant, IBM vet and a ranked future of work social media influencer. She has a ½ million Quora impressions and was the 2017 VLAB Volunteer of the Year. Thank you PRSA-SV for scheduling Eric Newcomer as a speaker. @fromMichelle on Twitter & @Michelle408 in Clubhouse

37 Percent of People Polled Stopped Buying from a Brand They Consider Unethical

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Company marketers are constantly wondering about consumer sentiment. Without this knowledge it’s hard to determine if business decisions make sense. Attitudes massively affect how freelance workers, startups and large businesses market themselves.

Kyle Drop, president and cofounder of Morning Consult says his company frequently reviews citizen sentiment, often daily. The good news he says is, “The future is going to be positive.” (And I don’t think he was referring to positive COVID tests.) He meant we’re moving to a happier more hopeful era. “How does the saying go? The night is always darkest before the dawn,” he added.

“Trust in institutions was in the dumps before the inauguration…but now Spring is coming,” added Dropp. Morning Consult gained some notoriety as being a more accurate election pollster.

It was refreshing to hear the upbeat attitude in his tone.

He elaborated. The details about what people are thinking will help CEOs, human resources and communications folks better figure out what to say or do during times of Civil unrest. Keep quiet, or say or do something?

The answer is do or say the right thing. And don’t do the wrong thing. One example of acting ethically is when corporate political action committees or PACs stopped donating to politicians that voted to overturn the recent valid election.

Institutional trust affects the bottom line: He said that 37 percent of people polled recently have stopped buying from a brand they consider to be unethical.

Lastly Dropp added that young adults do expect and like when CEOs take an ethical stand on societal issues. Therefore, if you are trying to hire, retain or sell to Generation Z and the like, do and say ethical things.

My key takeaway from his comments given during a Silicon Valley Public Relations Society of America event is that a quality public relations professional  or team and data are both important to a company’s bottom line.

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Michelle McIntyre is an award winning Silicon Valley PR consultant and IBM vet. @FromMichelle on Twitter

Make Boosting Your Self Confidence A New Year’s Resolution

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Confidence can be the difference between a startup’s or let’s face it any company’s success. Coming off a year of pandemic-related marketing woes like on my end, the cancellation of key conferences and the inability to schmooze over fancy dinners or coffee, how does a founder keep a winning attitude?

And is confidence the key to making it in 2021?

Experts say, yes, confidence is a key factor.

Confidence means security which leads to positive emotion: This results in better performance, says Tony Schwartz, the CEO of The Energy Project and the author of Be Excellent at Anything: The Four Keys to Transforming the Way We Work and Live. 

Schwartz, as quoted in a Harvard Business Review story, concludes that “insecurity plagues consciously or subconsciously every human being I’ve met.”

When I Googled the topic, “How to boost self-confidence” I uncovered a multitude of examples of admired well-known people who overcame their self-doubt.

Notable ones are John Steinbeck who sometimes thought his writing stank, Michelangelo who at first refused the Pope’s job offer to paint the Sistine Chapel due to not believing in himself and Abraham Lincoln who suffered bouts of depression. (Who knew?)

Michelangelo originally turned down the Pope’s job offer to paint the Sistine Chapel due to not believing in his own painting skills. Credit: Wikipedia Commons

They each ended up throwing themselves into their work to counteract these negative thoughts. And look where that landed them in history. On several “top of their game” lists, like favorite U.S. president.

We as entrepreneurs and business people can learn from these examples.

I’ve been taking note of solid advice from others involved in entrepreneurship to accommodate my entry into 2021 as a strong self-employed public relations consultant.

The first tip I latched onto as a new year mantra was from Thomas Ahn, founder and CEO of MAD Ventures of Victoria, British Columbia. MAD backs startups like artificial intelligence darling Layer 6.

At a founder round table discussion, when asked about his vision for the new year Mr. Ahn said his firm excelled at remote work before the pandemic. He said they’ll keep doing what they already do well, which I see as attracting and backing hot startups remotely, and do it with confidence.

For some reason the confidence part of his comment stuck with me in a big way.

I’ll add the tip to do more of something that you do well in 2021. Like if you are great at garnering attention via content marketing – like blogging to get your name out there – publish more blogs. That’s not to say spend more time on the task. Instead work smarter and not harder, like switch from 1,000 to 300-word stories.

C.J. Lipe, founder of Adminologist of Fremont, Calif., adds jump into 2021 with a positive attitude and set smart, measurable time-bound goals. Ms. Lipe says she finds her inspiration in affirmations and lectures found on YouTube.

Lastly, many news articles, for example, in Inc. said improving your style through a hair cut or a new outfit is a confidence booster, as is helping others.

In summary utilize a new confidence boosting tactic in 2021 and enjoy the business rewards that will result. Don’t fall into the sadness trap that has plagued many during these trying times.

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Michelle McIntyre is an award-winning freelance PR consultant, social media influencer and IBM vet based in the Silicon Valley. She enjoys sharing advice, from how to get your small business media coverage to gaining admission to elite colleges via social media. She boasts 485,000 views on Quora as of early January 2021. She’s @FromMichelle on Twitter.

85% of Jobs are Secured Via Networking: Here’s How to Do it Right

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As a public relations professional I am often asked about how to best network. Building relationships is part of my job so this is a sensible inquiry.

The U.S. Bureau of Labor and Statistics concludes that 85 percent of jobs are filled by networking. This can apply to landing a consulting gig as well. If you are looking for work or have a spot on the client roster, remember the tip that many jobs are filled before or right when they are posted. That’s because of networking.

Today I attended a talk hosted by a group of PR professionals: Smart networking tips were discussed. The speaker was Robin Beaman, a PR agency owner who worked for the likes of Oprah Winfrey.

Here are a few networking tips from the talk:

Networking is true relationship-building. It’s making and maintaining a friendship. Think about how to treat a friend. Buddies are nice and supportive to one another through good times and bad.

Giving the other person what they want is part of networking. Yes, this says help someone else. Not all networking is about what the other person can do for you. It’s a two-way street.

Call and follow up. This is definitely true when setting up a job interview or PR agency introduction meeting. However, it can also be applied to networking. Ms. Beaman said that it was not a smooth one step process securing her PR advisor opportunity with Oprah Winfrey. She followed up several times.

Perseverance works. Have a can-do attitude when pursuing opportunities. Robin Beaman said she didn’t just get in touch and immediately get hired to work her PR magic at B.E.T and Oprah Winfrey’s company. It took the right mindset, accompanying hard work and a massive amount of follow up.

In summary, my advice is that attitude plays the biggest role in landing a work opportunity. When you set your mind to doing something and hyper focus on that goal you have a higher likelihood of achieving it.

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Michelle McIntyre is a self-proclaimed Silicon Valley PR Diva, IBM PR vet, and syndicated blogger. She’s achieved 11 awards for outstanding media relations results. Follow her on Twitter @FromMichelle. @PRSASV hosted the event featuring Robin Beaman.

Worried About Ageism? Here are 2 Job Hunting Tips from PR Experts

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Fifty year public relations industry Vet Gerry Corbett hosted a PRSA-SV talk today called “Ageism in the Workplace is Getting Old” with guest speakers and PR Practitioners Patti Temple Rocks and Scott Monty. 

Patti Temple Rocks is the author of “I’m Not Done. It’s Time to Talk about Ageism in the Workplace.”

Here are stats and advice that was shared: It mostly revolved around applying for jobs.

Ageism is Worse During the Pandemic

Ms. Rocks says that ageism is worse now because companies are cutting budgets during the pandemic; one way to do that is to get rid of the highest paid most experienced people. She added that ageism is rampant in tech and at PR agencies.

The following statistics which come from the website Builtin.com were shared by the moderator. Only 10 percent of people ages 65-69 work. Half of people 55-64 are employed, and half notice ageism when they enter their fifties. 

How can seasoned professionals rise above being viewed as too old?

First, when you look for a job utilize your network. Cold calling a company probably won’t work. In fact one speaker believed that sometimes artificial intelligence algorithms weed out older workers’ applications automatically. If you contact people who know and like you, you’ll have a way better chance. Another speaker commented that even young people get ignored because they didn’t use a friend at the company to get an interview.

Secondly, tailor your resume for each opportunity. This makes sense because if you have been working 20, 30, 40 or even 50 years you have done a whole heck of a lot. Instead of listing everything, choose things that showcase activity and results that are relevant to the job you’re applying for. It’s hard work figuring out what to say and not say but it pays off. And you don’t have to list things chronologically. 

The speakers agreed that ageism at the workplace is common but there are ways around it. Be smart when you reach out to companies for work.

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Michelle McIntyre, the founder of Michelle McIntyre Communications, is a seasoned PR industry pro who helps tech companies and their VCs get attention. She has worked at IBM and three PR agencies including WE for Microsoft. @FromMichelle @PRSASV on Twitter

What’s Important To People During This Time of Uncertainty? Community, Gaming, and More

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Many people who took a recent survey say a sense of tribe or community is important right now.

Andrea “Andy” Coville, CEO of public relations firm Brodeur Partners, author, and the guest speaker on today’s PRSA-SV Friday Forum, conveyed findings from a survey of around 2,500 U.S. citizens from Gen Z to Boomers about what’s important to them. 

She offered a few summaries like be authentic and a trusted source of information.

Furthermore when you are posting to social media, Coville added, convey information that people tend to agree upon. For example, no one will complain about a picture of your dog. She also said that sustainability is a smart topic to discuss.

I’ll add that there’s no doubt that a quality PR professional can advise in this regard. By the way I worked with Brodeur when I was in a corporate PR department.

Here are 13 points I found most interesting:

  1. A sense of community is very important. Feeling part of a tribe or community is key.
  2. It’s harder to change people’s perceptions right now.
  3. Society overall cares a lot about kindness, honesty and optimism.
  4. Many are discussing new career directions. It looks like Boomers are the least likely to have done this in 2020 though. People are questioning their values right now.
  5. If you are at a nonprofit and asking people for money, keep in mind that people are preoccupied with saving right now. They are giving, e.g. to colleges, which was the fourth top area of giving.
  6. Mentoring is a good gift to give. People will give you a lot of time right now, e.g. as opposed to 2014.
  7. Reliable information is hard to obtain.
  8. Gen Z folks, e.g. a 20 year old, share opinions and news partially to show that they align with a certain group.
  9. Millennials and Gen Xers share information more as a way to call someone out on a bad opinion.
  10. “Food and drink” is the top consumer category that people are loyal to right now.
  11. People tend to hang out with those who share their views. Why join a tribe or group? Friendship was cited as the top reason by 51%.
  12. Attitudes towards and at businesses have changed. This is happening in a bigger way in government, healthcare, branding and diversity and inclusion.
  13. There’s a rise in gaming among millennials, especially females. This was mentioned several times.

Andy Coville summarized her presentation by saying she looks forward to seeing a return to fun in branding. So do I, Andy. So do I.

Andrea Coville photo: WE Magazine

Community photo credit: Canva

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Michelle McIntyre who authored this story is a global technology PR consultant, IBM vet and the volunteer media relations lead for the Silicon Valley Monterey Bay Council of Boy Scouts of America which now includes females: They recently celebrated their first female Eagle Scouts. @FromMichelle on Twitter Also follow @prsasv