USC Annenberg’s Global Communications Report examined trends affecting the public relations (PR) profession in the second half of 2025.
The report team surveyed more than 1,000 PR professionals and like my trusty Nissan Rogue tires or the number of members of Metallica, there are four trends. They are AI, hybrid and remote work, the changing media landscape, and political polarization.

Let’s examine two, AI and political polarization.
Sixty percent of respondents say AI will have a positive impact on the PR profession while 68% said that humans will remain essential to public relations. I agree with this thinking because at its heart, PR is about relationship-building. I literally get hired as a consultant because I know people.
As an aside, the biggest use of AI in communications was social media according to USC’s timely report. And Gen Z PR people were the most AI-optimistic: 75% who responded said that AI decreased their workload.
The second trend that’s blaring louder than Metallica Guitarist Kirk Hammett at Levi’s Stadium Friday night, is political polarization.
The U.S. and in some respects, the rest of the world, is divided in two. Either you are for the President of the U.S. or you can’t stand him. The reason why is that if you respect U.S. laws, it seems more ethical to be against him. But then, how can you be against the President? Do you advise your employer to take a stand on this?
And if you do media relations, it’s also wise to not approve of the President because he says he disrespects major media outlets. Theoretically a PR pro needs to respect outlets like Associated Press.
But if you speak out one way or the other customers or ‘investors’ can get upset. At its heart this has to do with the fact that if you take a strong stand either way, you could lose big revenue. Imagine what Harvard and most major colleges are going through right now.
My advice is to hire an experienced and skilled PR professional to help navigate messages during this polarizing time. Pepper in an attorney’s viewpoint when tens of millions of dollars are at stake.
By the way, Metallica’s famous four members never mentioned politics once Friday night at Levi’s! I guess their PR team told them to not bring up a politically polarizing topic.
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Michelle McIntyre is an award-winning tech PR consultant in the Silicon Valley, and IBM vet. The photo of USC above is from its Wikipedia page.
